Returns and Refund Policy

Most items will be in sent in original packaging, reinforced with bubble wrap & outer double cardboard packaging. 

On rare occasions bulky outer packaging may be removed by manufacturers to keep postage costs low for you. Item description & Price will reflect this. 

Items can only be returned if damaged.
If you need to return the damaged item, it may need to be returned to the source company/ manufacturer’s warehouse in China. This may take up to 3 months.  

Please keep all original packaging & return address details. You will need to take photos as evidence. Please let us know asap via email - toymall83@gmail.com. Following the instructions will help us make the process smoother for you. 

A restocking fee of 25% may apply. 

The 10% Discount applied may be reversed if returned items results in sale of less than $250. 

Please do not hesitate to email us if you have any further queries. 

Team toymall83