We offer a 14-day return policy on all items. Please inform us asap with a reason for the return. Products must be unused and in their original packaging.

Standard shipping typically takes 7-10 working/ business days. During peak times, it may take twice as long. 5-10% of items dispatched may take up to 20 days to reach. We’ll keep you informed about where the item has reached.

Currently products are only shipped to USA.

Once your order ships, you'll receive a tracking number via email. You can use this to monitor your delivery.

We accept all major credit cards, PayPal, and Shop Pay for secure checkout.

Whilst colour/ shade may sometimes wary, the item should be an exact/ close match with no compromise on product functionality. Sometimes to save on packaging cost for customers, the outer bulking packing may be removed.

No. As we source these beautiful items from various suppliers, it is difficult to guarantee that gift box will be always included. Please check description or ask us if unsure.

We hope to add gift boxes that will complement the items and will continue to urge the suppliers to provide Gift boxes wherever possible

Yes. So for instance, you have bought items worth $250 and incurred $50 delivery, you’ll get 10% off on $250+$50 => $300.00 x 10% =$30.00. Hope that clarifies.